Knoah Solutions

Dear Candidate,

Hi,

You are invited to attend an Interview for Non Voice Technical Support.

Please do not reply/email your CV.

Date: Oct 5th to Oct 9th, 2015
Timings: 11:00 am-2:00 pm. 

Write Reference-"Email from HR Team" on top of your CV while coming for the interview.


Address
Knoah Solutions
4th Floor,
Maximus Towers 2A,
Mindspace IT Park,
Hi-tech City,
Hyderabad.

Instructions: Please carry a copy of CV, Passport size photograph and a Govt authorized ID proof. Get your name registered at the Reception on the 4th floor. Follow the instructions provided by the HR at the venue. 

Job Description

Process Type: Technical Support - Live Chat

Roles & Responsibilities:

* Assist & respond to technical queries via email, chat
* Ensure all contacts are documented using the tracking tool
* Ensure customers are satisfied with services offered
* Other duties and responsibilities as assigned

Required Knowledge:

Understanding on: Computer Operating Skills, Operating System, Networking Concepts, Internet Concepts & Technical troubleshooting, Customer Service Skills

Eligibility Criteria:

* UG/Graduate with Excellent Written Skills/ Under Graduates awaiting results
*Good Conversational Skills
*Typing Speed - above 30 wpm
*Fresher's and candidate with 0- 4 years experience in BPO Industry with prior Chat/Email exposure
*Should be willing to work in shifts

Age <= 30 yrs

CTC: 1.2 lakh to Max 2.2 lakh per Annum

Note: As this is a bulk email, please ignore if the opening is not relevant.

Regards,

Anjaneyulu Rjulapati